CASE STUDIES

CASE STUDIES

Dealing with a broken part? You can rely on us to help you

Constant pressure on delivering uninterrupted production without unplanned downtime is a commonplace today. If any part of the production line breaks down, maintenance staff are under stress. A prompt repair or exchange of a broken component is a situation that our customers contact us about every single day. That is why we keep a large stock of reconditioned parts. We are always ready to exchange or repair your broken unit for you.

How do we solve a problem like this? Read the three stories below.

Express delivery will help you minimise downtime

benteler logoBenteler Rumburk supplies car manufacturers with vehicle chassis and safety parts. In its Rumburk plant, it provides jobs for over 1,000 people.

In Benteler, maintenance personnel think ahead. They hold a stock of parts that often need to be replaced. And yet, even their own stock does not enable them to cover all scenarios and situations. Here is an example.

On a Thursday afternoon, Benteler staff were faced with a breakdown of two Bosch Rexroth power modules in one of their key presses. Left with a sudden halt in production, they had to replace the broken modules as soon as possible. Unfortunately, Benteler had only one spare power module in stock. Therefore, it called on FOXON to send the other one express.

Given the urgency of the case, within a few hours a FOXON driver was dispatched to a supplier to collect the requested module.

At 2 am the following morning, the module was delivered to Benteler, after which it was immediately installed. With minimum downtime achieved, the press resumed operation already during the same night shift, allowing for maximum output in the next day shift.

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Repair by exchange – the quickest solution

matador logoOriginally a tyre manufacturer, the Liberec-based Matador Automotive Czech Republic plant now also produces structural components for the automotive industry.

During routine maintenance, the customer discovered a defective KUKA teach pendant. As problems with setting or controlling robots would have hampered production, it was necessary to repair it.

At FOXON, we hold in stock a wide range of reconditioned parts, as repair by exchange is the quickest solution that we can provide for our customers. And KUKA teach pendants – obsolete as well as the latest – belong to them.

 

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That is why we were able to immediately offer Matador repair by exchange. The customer sent us the faulty teach pendant, which we then exchanged for an identical reconditioned one. All in all, Matador did not have to wait for its defective teach pendant to be repaired. And we can now recondition it and offer it to anyone who needs it in the future.

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Siemens has discontinued your product, but we will get it for you

magna logoMagna supplies plastic parts to the car industry. Known as Plastimat before, the Magna plant in Liberec is now part of the global Magna International network, which comprises hundreds of production sites and tens of thousands of employees.

In Magna, you will find a large number of Siemens parts, many of them discontinued. And from time to time it is also these parts that break down. Although Siemens does offer replacement parts, when deploying them you have to change settings, migrate data and so on, which can be very time-consuming.

When one of the operator panels in Magna broke down and could not be repaired, we were asked to help restore operations as soon as possible.

Fortunately, FOXON can still get its hands on obsolete operator panels, either new or at least reconditioned, including Siemens panels. In this case, we managed to provide Magna with exactly the right replacement panel. The original project was downloaded to it and the panel was promptly installed, without any need for changes to the program.

 

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